Refund Policy

Return Eligibility

All sales are considered final due to the nature of our products.

However, if you receive a damaged or defective item, you may request a review within 5 days of delivery.

Damaged or Defective Items

To begin a claim, please contact us with your order number and clear photos of the issue.

If approved, we will offer a replacement or store credit.

Conditions

Items must be unused and in original packaging to be eligible.
Paul Conard reserves the right to deny returns that do not meet these conditions.